Knowledge Base

About Us

Ragnarack may not be a huge corporation, but we are big on customer satisfaction. For Ragnarack, our clients are our highest priority and we can assure you, your Ragnarack account is not treated as "just another account". All Ragnarack clients receive the high priority, personal service that we feel each and every client deserves.

Ragnarack Data Center Features
Ragnarack houses it's servers in top tier data centers in USA.
Our networks are powered by high-speed Cisco cores, with built-in redundancy with an emphasis on stability and performance.
Our data center feature redundant power, HVAC, and fire detection systems and are monitored 24/7.

Our Servers
All of our servers are equipped with Intel Xeon processors with plenty of RAM and disk space to power our clients' websites with ease. All Ragnarack servers are constantly monitored by experienced administrators as well as third-party monitoring services 24/7/365.

Network Monitoring
In addition to a fully redundant network and top of the line data centers, Ragnarack system administrators monitor all servers 24 hours a day, 7 days a week. Servers are monitored and issues are acted upon before they become serious. Additionally, the network and datacenter are monitored and managed by on-site technicians dedicated to ensuring maximum uptime and reliability.

Shield and Armor
The Shield and Armor hardware performs advanced threat detection preventing a server’s resources (mainly CPU cycles) from being saturated. The Shield intervenes if an attacker uses an amplification technique (DNS amplification or NTP amplification), IP spoofing, or reflection attack vectors. As the last component in the line of defense, Armor, is the most advanced filter in our VAC system and intervenes by mitigating the most advanced attacks (including, but not limited to: TCP/SYN/cookie auth handshake, zombie detection, TCP/UDP/GRE/AH/ESP/... flood mitigations and others).

 

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